Terms of Service

You must be at least 18 years old to use the Service. If you are using the Service on behalf of an organization (for example, as a brand submitting a brief), you represent that you have authority to bind that organization to these Terms.

You are responsible for the accuracy of the information you provide and for any activity that occurs under your account. Notify us immediately at hello@trypolaris.ai if you suspect unauthorized use. We may suspend or terminate accounts that violate these Terms.

Polaris is a marketplace that activates influencer campaigns. Brands submit briefs and receive a fixed-price quote. Creators join the roster, receive campaign opportunities via SMS, and independently accept or decline. Polaris facilitates the match; creators and brands contract for specific campaigns, which may include additional terms provided at the time of contracting.

4.1 Independent contractors

Creators participate in Polaris as independent contractors, not employees or agents of Polaris. Polaris does not manage creator brand deals, negotiate on a creator’s behalf, or represent creators in any legal capacity. Each campaign you accept is a direct engagement between you and the brand or between you and Polaris as described in the specific campaign agreement.

4.2 SMS Program

If you provide your phone number and opt in via the consent screen during onboarding, you agree to receive recurring automated text messages from Polaris (the “SMS Program”) regarding: account verification codes, notifications of brand deal opportunities matching your profile, campaign confirmations and reminders, and account or onboarding updates.

Message frequency varies. Message and data rates may apply.

For help, reply HELP. To opt out at any time, reply STOP. After replying STOP you will receive a confirmation message and no further SMS from Polaris until you re-opt in via the onboarding screen.

Carriers are not liable for delayed or undelivered messages. For support, email hello@trypolaris.ai.

4.3 @trypolaris.ai email alias

As part of onboarding, Polaris may assign you a @trypolaris.ai email alias for use in your social media bios and outreach. You acknowledge and agree that:

• The alias is Polaris infrastructure. Polaris owns the underlying domain and Google Workspace group.
• Inbound mail to your alias is forwarded to the personal email address you provide.
• Messages routed through your alias are archived and Polaris administrators can view them for operational, support, and business-development purposes (see the Privacy Policy for detail).
• If you want to communicate privately with a brand, use your personal email rather than your alias.
• Your alias may be retired if you leave the Polaris roster.

5.1 Briefs and quotes

When you submit a brief, Polaris generates a quote based on your selected niche, view target, and content types. Quotes are estimates; the final campaign agreement will be confirmed separately. Polaris does not guarantee campaign outcomes beyond what is explicitly stated in the campaign agreement.

5.2 Payment

Campaign fees are described in each campaign agreement. You agree to pay the agreed fees in accordance with the payment terms in that agreement. Unless stated otherwise, all fees are non-refundable once creators have been activated.

5.3 Content usage rights

Rights to the creator content produced under each campaign are set in the campaign agreement. Nothing in these Terms grants you rights to creator content beyond what that campaign agreement specifies.

You agree not to:

• Use the Service for unlawful, harmful, or deceptive purposes.
• Impersonate another person or misrepresent your affiliation.
• Scrape, crawl, or otherwise extract data from the Service except through interfaces we provide.
• Send unsolicited bulk commercial messages through a @trypolaris.ai alias or via Polaris SMS.
• Interfere with, probe, or compromise the security or integrity of the Service.
• Use the Service to violate any third-party rights, including intellectual property rights.

The Polaris name, logo, and Service are owned by Polaris and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service strictly as these Terms allow. You retain ownership of content you submit; you grant Polaris a worldwide, royalty-free license to use, store, display, and process that content solely to provide and improve the Service.

You may stop using the Service at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms, if we are legally required to do so, or if we discontinue the Service. Sections that by their nature should survive termination (including IP, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. POLARIS DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT CAMPAIGNS WILL ACHIEVE ANY PARTICULAR RESULT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, POLARIS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO POLARIS IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO THESE MAY NOT APPLY TO YOU.

You agree to indemnify and hold harmless Polaris and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or relating to your use of the Service, your content, or your violation of these Terms or applicable law.

Please read this section carefully — it affects your legal rights.

Any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, except that either party may bring an individual claim in small-claims court. The arbitration will take place in Delaware or, at your election, your county of residence. Judgment on the award may be entered in any court of competent jurisdiction. You and Polaris each waive the right to a jury trial and the right to participate in a class action or collective proceeding.

30-day opt-out. You may opt out of this arbitration agreement by emailing hello@trypolaris.ai with the subject “Arbitration Opt-Out” within 30 days of first accepting these Terms. Your email must include your name, the email address associated with your account, and a statement that you opt out.

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. For any claim not subject to arbitration, the parties submit to the exclusive jurisdiction of the state and federal courts located in Delaware.

We may update these Terms from time to time. We will post the new effective date at the top and, for material changes, provide additional notice where appropriate. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

These Terms, together with the Privacy Policy and any campaign agreements, constitute the entire agreement between you and Polaris about the Service. If any provision is held unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Polaris Labs AI, Inc.
Email: hello@trypolaris.ai